Our expertise is pedicure spas. We have the most spa pedicure chair selections available throughout the world, the highest quality products, latest technology, and the guaranteed lowest prices!
Q: Can I change or cancel my order?
To change or cancel your order, it must be done within the first 48 hours from your deposit date/time. We custom assemble the product to your order, so cancelling or changing color, quantity, or model is not possible after your product is already in the assembly line. If you must change your order, you will be charged 10% of the purchase price. For cancelling orders after 48 hours, a 25% restocking fee will be charged.
Q: Which method will my spa chairs get delivered?
Your spa chair order will be mainly delivered by a third party carrier. Truck carrier will drop at the curbside of your store front. If you need inside delivery, or if your business has stairs, elevator, or inside mall access, you must request for this service, a fee will be charged by the freight company.
Q: What will come with the spa chairs?
Unless you ordered extra products, your standard one (1) spa chair order will come with one (1) matching color adjustable technician stool.
Q: My spa chair order was delivered with damages on the box, what should I do?
If you received your order with damages on the box, first; do not sign the Bill of Lading, second; immediately call Beauty Spa Expo Customer Care for further instruction.
Q: Can I install the spa chairs on my own?
Beauty Spa Expo’s product is user-friendly and you can install the spa chair on your own, if you are technically incline. However, we would highly recommend a licensed plumber for installation because they would know the local plumbing code and are mainly insured, if any problem arises.
Q: How do I keep the chair cushion clean?
Should your cushion leather get dirty, just use the leather cleaner & conditioner to wipe them regularly to keep it clean and shiny.
Q: I accidentally spilled nail polish on the cushion leather, what should I do?
No problem. With durable supple leather cushion, all you need to do is wet the cloth with a little Acetone solution (50-50 acetone-water mix) and wipe out the stain right away. Afterwards, wipe the area clean with wet cloth. Prolonged exposure to acetone or other harsh chemicals may damage your leather fabric. Please use chemicals sparingly to extend the life span of the leather fabric.
Q: Should I let pregnant clients sit on the spa chair?
It is not recommended to allow pregnant clients to sit on the spa chair for liability issues.
Q: What is the Auto-Fill system?
The Auto-Fill System is one of the most innovative technologies in helping customers save time. With a single switch, the Auto-Fill feature fills the basin to the proper level, shuts off the water, and starts the whirlpool jet – UNATTENDED! *Note: Sensor knobs inside the basin must be scrubbed regularly to maintain proper reading of the water level. Failing to clean may interfere with the reading and can lead to excessive water dispensing.
Q: What is the size of the drain pipe for the gravity drain system?
For the gravity drain system, you will need 1 1/2” PVC female coupling so Beauty Spa Expo’s spa chair flexible drain pipe can be inserted into.
Q: What is the size of the drain pipe for the drain pump system?
For the drain pump system, Beauty Spa Expo’s spa chair will have ¾” PVC female coupling so you can insert your drain pipe into.
Q: What is the size of the hot and cold water hose connector for the spa chair?
The size of the hot and cold water inlet from the Beauty Spa Expo’s, you will need a ½” water hose.
Q: Do we offer any special promotions?
Always call for our latest promotions at 1-888-904-5858 You may receive additional discounts if you purchase 2 or more pedicure chairs. We offer to beat all advertised prices from our competitors.
Q: What forms of payment does Beauty Spa Expo, Inc. accept?
We accept all major types of payments: including credit cards (American Express and Discover are subjected to a 3% surcharge fee), cashier checks, money orders, business checks, certified checks, wire transfer, etc. We offer financing and leasing. Click on the Finance Program link to apply.
Q: How long does it take to receive equipment after I place an order?
Within 7-10 business days. If there are any changes, we will let you know the cause of delays. For custom shipped orders, it may take 4-6 weeks. Shipping will be delivered by our major freight carrier.
Q: What kind of assembly is needed?
If you purchase pedicure chairs, they are 99% pre-assembled. The only things you need to do is lift up the spa cushion to an upright position, connect plumbing, power up, and then start operating.
Q: How often do we need to clean the jet cover?
After every client. We recommend cleaning daily by removing the jet cover and impeller. Soak them in cleaning solution after each use.(Please follow your state laws).
Q: What type of drain system do I need for my spa chairs?
There are two types of drain systems. One is the floor drain system which uses gravity to drain the water directly into the floor from each spa. The other is the power drain pump system which will be used to drain out water to the drain pipe above the floor (app. up to 3” to 6” above ground level). Note: if you need a discharge pump, please let Beauty Spa Expo, Inc. know before ordering. A discharge pump is not included with a standard purchase.
Q: What is the purpose of using a discharge pump?
If your plumbing is beneath the ground, you will be using a gravity drain and you may not need a discharge pump. However if your plumbing is above the ground or from the wall which you may need drain uphill, having a discharge pump installed into the chairs will help drain water out of the tub and send it to the drain source with a push of a button on the spas.
Q: What kind of electricity will I need to install with the unit?
Most states require a standard 110V GFCI (ground fault circuit interuptor) protected outlet. Each state may vary. For international customers, it varies.
Q: Does my pedicure spa chair need to be bolted down to the ground?
No, but you do have to make sure the spa pedicure chair is securely balanced on the floor.
Q: Where do I go to get service after my purchase?
Q: How long is the warranty service?
Most chairs provide a one year warranty for parts. You will receive the warranty booklet upon delivery. Contact Beauty Spa Expo, Inc. or the manufacturer for warranty service.
Q: Will I incur shipping charges?
Beauty Spa Expo, Inc. offers free shipping throughout the continental U.S. for most spa pedicure chair.
Q: How does the hot and cold water hook up to the spas?
It hooks up similar to the washer/dryer for households. Most manufacturers provide 1/2″ fittings.
Q: Do I need a licensed plumber to install the spa chairs?
Yes, faulty installation by someone other than a licensed plumber may void your warranty service.
Q: What are the featured options of a spa chair?
Most of our spa chairs feature pipeless, human touch or shiatsu massage, LED lights, an acrylic base reinforced with a fiberglass or glass bowl, and durable leatherette. Every chair comes with a technician stool at no additional charge.
Q: What is power seat?
The seat is electronically adjustable, forward, backward, and reclines by the push of a button from the remote control.
Q: What is pipeless Jets?
Pipeless systems use a unitized jet/filter device that is operated by its own independent motor which does not clog with body hair and dirt. The motor is mounted directly to the tub eliminating the need for pipes. Using a pipeless jet chair reduces the risk of infections, provides a quieter and smoother operation, and low maintenance.
Q: What is the shiatsu or human touch massage function?
It is multiple wheels or balls gently roll up & down the back parallel to the spine. A consists of a combination of kneading, rolling, tapping, flapping, percussion, and automatic of combination.